Private & Charter Schools

School IT Support
Without a District IT Department

Device management, laptop and Chromebook repair, classroom technology upkeep and student training for private, independent and charter schools — from a local Towson team that already supports Baltimore-area businesses and runs an authorized testing center.

Request a School Technology Review Call (410) 501-9257
What We Handle

Everything Your Teachers Shouldn't Have to Fix

Public school districts have IT departments. Most private and charter schools have a teacher or office manager who "knows computers." We give you the technical team without the full-time salary.

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Student & Staff Device Management
Setup, enrollment and configuration for student and staff laptops, Chromebooks and tablets. Asset tagging and inventory so you know which device is with which student, cart and charging setup, and a clean reset and redeploy every summer.
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Laptop & Chromebook Repair
Cracked screens, broken keyboards, failing batteries, charging ports and water damage. We repair the devices students break, and tell you honestly when a device costs more to fix than to replace.
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Classroom Technology Maintenance
Interactive displays and projectors, printers and copiers, classroom audio and visual equipment — installed, maintained and fixed, so a dead projector doesn't wreck a lesson plan.
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Wi-Fi, Network & Cabling
School-wide Wi-Fi that holds up when every student logs on at once, structured cabling, firewalls and content filtering for student networks. Cisco Meraki deployments available, and eligible work can be funded through E-Rate.
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Student & Staff Training
Digital literacy, online safety and cybersecurity awareness for students and staff, plus guidance on using AI responsibly in the classroom. Sessions are delivered on-site or remote and built for your grade levels.
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Accounts, Email & Data Protection
Google Workspace and Microsoft 365 administration for students and staff, account setup and offboarding, backups and multi-factor authentication. That helps keep student records and staff email locked down.
E-Rate

Registered E-Rate Service Provider

The federal E-Rate program can cover a large share of the cost of school network upgrades, and many nonprofit private and charter schools are eligible. RTS is a registered E-Rate service provider, so eligible network work we do for your school can be funded through the program.

What E-Rate Can Cover
Category Two internal connections: Wi-Fi access points, network switches, firewalls and the cabling that connects them, plus managed internal broadband services and basic maintenance of that equipment.
Plan the Right Project
We assess your current network and help you scope a project that fits the program's rules and your school's Category Two budget, so you don't request equipment that won't be funded.
Start Early
E-Rate runs on an annual cycle, and competitive bidding has to happen well before the July 1 funding year starts. If you're planning a Wi-Fi or network upgrade, talk to us now.

E-Rate eligibility and discount levels are set by the program administrator (USAC) and depend on your school.

IT Career Pathways

Certification Training and Testing — Already in Place

RTS operates an authorized testing center in Towson for CompTIA and other IT certification exams. For high schools building career and technical education, that means a local partner for both the training and the exam itself. Students can earn industry certifications like CompTIA A+ before they graduate.

Our Stress-Less Study Prep program helps students prepare, and our team can speak to classes about careers in IT, cybersecurity and AI.

How It Works

Ongoing Support or Project by Project

Ongoing support: a monthly plan covering helpdesk for staff, scheduled on-site visits, device management and network monitoring.

Project work: summer device refreshes, Wi-Fi upgrades, classroom display installs or a single batch of repairs.

Either way it starts with a free technology review of your devices, network and classrooms, so you get a clear plan and a firm quote.

Frequently Asked Questions

Do you work with private, independent and charter schools?

Yes. These schools are our focus because they usually don't have a district IT department behind them. We support schools of any size, from a single building to a multi-campus network.

Do you repair Chromebooks and student laptops?

Yes. We repair screens, keyboards, batteries, charging ports and other common failures on Chromebooks, Windows laptops and other student devices. For damaged devices that aren't worth repairing, we'll tell you and help you plan replacements.

Can you do device setup over the summer?

Yes. Summer is the best time to collect, wipe, repair, re-enroll and redeploy student devices so everything is ready on the first day. We recommend booking in spring.

Do you offer training for students and teachers?

Yes. We run digital literacy, online safety, cybersecurity awareness and responsible-AI sessions for students and staff, on-site or remote. Through our authorized testing center, students can also sit for IT certification exams like CompTIA A+.

Can E-Rate pay for our Wi-Fi or network upgrade?

Often, yes. RTS is a registered E-Rate service provider, and Category Two funding can cover Wi-Fi access points, switches, firewalls, cabling and their maintenance for eligible schools. Eligibility and discount levels depend on your school, so contact us early in the year to plan.

How much does it cost?

It depends on how many devices, buildings and classrooms you have and whether you want ongoing support or project work. The free technology review gives you a firm quote.

Free Technology Review

Tell Us About Your School

We'll reply within one business day. Prefer to talk? Call (410) 501-9257.