Our walk-in helpdesk counter in Towson fixes laptops, desktops, and Macs — no appointment, no phone tree, no shipping your machine across the country. Talk to an actual technician face to face.
No appointment required. Come in, talk to a tech, get your machine checked in.
101 E Chesapeake Ave, Suite 300
Towson, Maryland 21286
Paid parking required — street parking, the Delaware Ave lot behind Bread & Circus, or the Courthouse Garage across from the building. Parking is free after 6PM and all day Sundays.
We're the same team that handles managed IT for businesses across Baltimore County — which means the person fixing your laptop does enterprise-grade work every day. You get that on a single machine.
Personal computers, small business machines, gaming rigs, Macs — bring it in. A diagnostic deposit is required up front and goes toward your repair. If we can't fix it, we'll tell you straight rather than run up the bill.
If it plugs in and has a screen, we've probably fixed one. Here's what comes across the counter most.
One-off repairs are fine for a single computer. If you're running a business with five, twenty, or fifty machines, paying per incident gets expensive fast — and you're always reacting instead of preventing.
Our managed IT plans cover every device on a flat monthly rate: 24/7 monitoring, helpdesk, patching, security, and on-site support when you need it. Most Baltimore-area businesses pay less per month than two emergency repairs.
Describe the problem and we'll tell you what it likely is and roughly what it costs — before you make the trip. Or just walk in during counter hours.