Managed IT services, cybersecurity, and 24/7 helpdesk for Baltimore and Maryland businesses — and remote clients worldwide. 18+ years of expertise from our Towson, Maryland headquarters.
Supporting businesses worldwide with enterprise-grade technology and security solutions.
Baltimore City and Baltimore County are separate jurisdictions, and plenty of providers that advertise "Baltimore" are really based out in the suburbs. We support both from our office at 101 E Chesapeake Ave in Towson — the county seat — so our technicians cover Downtown, Harbor East, Canton, Fells Point, Federal Hill, Hampden and Mount Vernon just as readily as Owings Mills, White Marsh, Hunt Valley, Catonsville and Dundalk.
Most of our Baltimore clients have between 5 and 100 employees and no full-time IT person — or one person who is stretched far too thin. That includes law and accounting firms, medical and dental practices with HIPAA obligations, nonprofits and faith-based organizations, and defense contractors working toward CMMC, where our preparation work is led by a Certified CMMC Professional. Federal and state buyers can find our UEI, CAGE and NAICS codes on our government page.
Managed IT is billed as a flat monthly fee based on users and devices, across five published service tiers, so you know the number before you sign. If you are switching from another provider, we handle the transition — documentation, admin credentials, licensing and backups — so nothing falls through the gap. It starts with a free assessment of what you have today.
Both. We are headquartered in Towson and support businesses throughout Baltimore City and Baltimore County, as well as Howard, Harford and Anne Arundel counties, with remote helpdesk support available anywhere.
Yes. Most issues are resolved remotely through the helpdesk, and when something needs hands on hardware — a network outage, a cabling job, a server problem — a technician comes to your office.
Yes. We document your environment, collect admin credentials and licensing, verify backups and coordinate the handoff so there is no gap in coverage during the switch.
It depends on the number of users and devices and the level of security and compliance you need. Our five service tiers are published on the service plans page, and the free assessment gives you an exact monthly figure.
Prefer to talk? Call (410) 501-9257.
We provide the IT infrastructure for this 501(c)(3) nonprofit's STEM education and workforce development programs — helping Maryland communities build careers in technology.